Complaints

Sometimes an issue may arise against our best efforts to the contrary. Please contact the customer support team when you require assistance, and they will do their best to assist in the shortest time possible.

If you feel that your level of dissatisfaction is high enough that filing a case with a recognised adjudicator is necessary, then we also provide you with the facility to do so. Before proceeding, you may file a complaint directly with the management by completing the information below.

Kindly note that this section is only to raise high priority complaints, such as disputes of funds, only after attempting to resolve the issue directly with our support team. Low priority requests such as requests for complimentary bonuses must be handled with the customer support team, and these and other low priority requests will be ignored in this section.

×
×
Thank you for contacting us. We got your message.