We take responsible gambling very seriously at GGbet.com and your safety is our top priority. Please read the following in order for you to understand what we offer as safety limits in order to make sure that you are never at risk throughout your time with us.
Limit Settings: You may at your discretion choose to disable your ability to play games on our website, set transaction limits, gameplay limits per timeframe, or exclude for a set amount of time or indefinitely, directly through the 'Bet Responsibly' section of your account.
Alternatively, should you require assistance in managing your responsible gaming limits, you are welcome to contact our support team on firstname.lastname@example.org.
In such a case, each limit will only take effect upon confirmation of the said limits being set by our support department.
Account Closure/Login Based:
To block access to your account for a time period, visit the 'Bet Responsibly'' section on your account or send us an email including the following:
Username, Desired Period of Exclusion, Reason for Exclusion.
To set the maximum you are allowed to lose in a timeframe, visit the 'Bet Responsibly' section on your account or send us an email stating the following:
Username, Amount of losses, Timeframe of losses (Session/Daily/Weekly/Monthly).
To set a limit to the amount you can wager, visit the 'Bet Responsibly' section on your account or send us an email including:
Username, Amount allowed to wager, Timeframe (Daily/Weekly/Monthly).
Session Time Based
To limit the amount of time you are allowed to be in session, visit the 'Bet Responsibly' section on your account or send us an email including:
Username, Amount of time you are allowed, Timeframe (Minutes/Hours per session).
A user who has set a limit or exclusion on any of the possible limitations listed above, may change or revoke such limits by written or electronic notice given to GGbet.com, as follows:
Revoking: At all times Maxent ltd will apply:
- A 7day cooling-off period for any player who decides to reinstate their account following an indefinite exclusion
- A 24 hour cooling off period for any player who attempts to increase and/or revoke previously set play limitations.
This includes removal of an exclusion for a definite period before this period has elapsed and increasing or revoking deposit, gameplay, session related limit
For example, if a player assigns a play limit of €1,000 per day, and then proceeds to increase that limit to €2,000 per day, such increase will take affect seven day24hours after the request has been received.
Enforcing: A notice of enforcing or further reducing play limitation, or a notice by which an Account Holder wishes to enforce or increase their exclusion timeframe, will have effect immediately after confirmation of receipt from GGbet.com. For example, if a player assigns a play limit of €1,000 per day, and then proceeds to reduce that limit to €500 per day, such decrease will take effect immediately after the request has been received.
We cooperate fully with responsible gaming entities such as https://www.begambleaware.org/ and we highly recommend that players who feel they may have a problem controlling their gambling consult with them for assessment and assistance.